Security
Enterprise-grade security you can trust
Security First
At TechSynergy, security is not an afterthought—it's built into every layer of our platform. We employ industry-leading security practices to protect your communications and data.
End-to-End Encryption
All voice and data transmissions are encrypted using TLS 1.3 and SRTP protocols
- TLS 1.3 for signaling encryption
- SRTP for media stream encryption
- Perfect Forward Secrecy (PFS)
- 256-bit AES encryption
Authentication & Access Control
Multi-layered authentication ensures only authorized users access your account
- JWT-based session management
- Role-based access control (RBAC)
- Two-factor authentication (2FA) support
- IP whitelisting available
Infrastructure Security
Our infrastructure is designed with security at its core
- DDoS protection and mitigation
- Firewall and intrusion detection
- Regular security patching
- Isolated network segments
Monitoring & Logging
24/7 security monitoring and comprehensive audit logs
- Real-time threat detection
- Comprehensive audit trails
- Automated security alerts
- 7-year log retention
Compliance & Certifications
HIPAA Compliant
Healthcare-grade security for protected health information (PHI)
GDPR Ready
Full compliance with European data protection regulations
PIPEDA Compliant
Adheres to Canadian privacy legislation requirements
Data at Rest
- AES-256 encryption for all stored data
- Encrypted database backups
- Secure key management
- Geographic data redundancy
Data in Transit
- TLS 1.3 for all API communications
- SRTP encryption for voice streams
- Secure WebSocket connections (WSS)
- Certificate pinning for mobile apps
Security Best Practices
To keep your account secure, we recommend:
- Enable two-factor authentication (2FA) on your account
- Use strong, unique passwords for your account
- Regularly review account activity and audit logs
- Report any suspicious activity immediately
Responsible Disclosure
We value the security community's efforts in helping us maintain the security of our platform. If you discover a security vulnerability, please report it to:
Email: security@talky.ca
Response Time: Within 24 hours
Bug Bounty: Available for qualified vulnerabilities